Ratings & Reviews Standards for Sellers
At LessonMakers.com, we believe in education, sharing, safety, honesty and mutual benefit. To make sure everyone benefits from this system, please take a look at our expected standards:
- If you invite your Buyers to review your products, we ask that you not use incentives (such as promo codes, giveaways, discounts, or forms of cash) in exchange for a positive review.
- Encourage reviews that offer an honest reflection of a Buyer’s experience with your resource, whether it is positive or negative. A constructive review, even if it’s negative, can help you understand where improvements may be needed. It also helps Buyers understand whether a resource is right for them.
- When your Buyers ask you questions in their reviews, use this chance to engage with them. Timely, thoughtful responses go a long way in creating loyalty and demonstrating a commitment to strong customer service.
- Treat others the way you want to be treated. Resources are personal creations. If a review rubs you the wrong way, give yourself some time before you respond. You’ll want your best professional self to shine through each and every time you respond. Providing good customer service is also an excellent opportunity to really help your store stand out and attract new Followers!
Still need help? Contact us via Contact Page or send an email to firstname.lastname@example.org